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The success of your brand depends on the voice of your customers

Build a customer-obsessed organization leveraging reviews and improve brand loyalty, retention, and growth.

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4.0 — from 500+ reviews

10,000+

Locations under management

50,000+

Audits completed

98%

Customer satisfaction

Platform Features

Everything you need to manage your network's quality

One platform for franchise and chain businesses — from audits to analytics.

Mobile Audits

Conduct branch inspections directly from your smartphone. Checklists, photo evidence, and instant report delivery — all in one app.

Violation Tracking

A severity-scale system records every deviation from standards. Assign responsible parties and track resolution in real time.

Customer Surveys

QR codes on tables, receipts, or counters — customers leave feedback in 30 seconds. Collect NPS, star ratings, and text comments.

Analytics & Reports

Real-time dashboards, Excel and PDF exports. Compare locations by rating and quickly identify weak spots in your network.

AI Reputation Analysis

Artificial intelligence aggregates reviews from 2GIS, Google, and other platforms, identifies trends, and suggests concrete improvement steps.

Network Management

A single panel for all franchise locations. Comparisons, rankings, and standards — under control regardless of how many locations you have.

How It Works

Launch quality control in 3 steps

1

Connect Your Network

Add your locations, set up checklists to match your brand standards, and invite your team in just a few minutes.

2

Conduct Audits

Auditors inspect locations through the mobile app, record violations, and collect customer feedback.

3

Analyze & Grow

Receive ready-made reports, track performance dynamics for each location, and make data-driven management decisions.

TRUSTED BY HUNDREDS OF MULTI-LOCATION BRANDS WORLDWIDE

Foster an authentic relationship with your customers to inspire brand loyalty, increase confidence, and show prospective buyers you care.

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Platform

Complete quality management cycle

Six tools in one platform — from audits to reputation management.

01

Mobile Audit

Mobile inspections with photo evidence and scoring

02

Analytics & Reports

Dashboards, trends, and location comparisons in real time

03

Reputation Management

Review monitoring across all platforms, responses in one place

04

Social Media

Content planning and publishing for your entire network

05

Listings Management

Up-to-date data across all directories and maps

06

Local Pages

SEO pages for each location, more local customers

Platform

Mobile Audit

82%

avg network score

82%Общий балл
Photo evidenceOffline modeiOS & Android

Why Wayoma

Everything you need — nothing you don't

Mobile app for auditors

Checklists tailored to brand standards

Automatic violation notifications

QR surveys for customers without an app

Per-location analytics across your network

Report export to Excel and PDF

AI-powered online brand reputation analysis

Location comparisons and rankings

Get started today

Take control of your network's quality

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